Thank you for visiting and shopping at Durthy. Following are the terms and conditions that constitute our Shipping Policy.

Shipment processing time

All orders are processed within 2- 5– business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there is a significant delay in the shipment of your order, we will contact you via email or telephone.

Shipment to P.O. boxes or APO/FPO addresses

Durthy only ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order contains your tracking number(s).

Customs, Duties and Taxes.

Durthy is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Durthy is not liable for any products damaged or lost during shipping. If you received your damaged order, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

Returns Policy

Our Return & Refund Policy provides detailed information about options and procedures for returning your order.